http://www.s-consult.com/support/activekb en-us http://www.s-consult.com/support/activekb ActiveKB NX wayne@s-consult.com Tue, 18 Jun 2013 01:13:09 EDT 20 http://www.s-consult.com/support/activekb/questions.php?questionid=2 Frequently Asked Questions: About Your Sage MAS 90 and MAS 200 Accounting software Upgrade Quote The new Sage MAS90 & MAS200 upgrade is the largest in the history of Sage Software. Because of t ... Wayne Schulz Tue, 09 Jan 2007 08:39:04 EST http://www.s-consult.com/support/activekb/questions.php?questionid=9 After converting some data files from earlier levels of Sage MAS 90 or 200, some (or all) companies may show with the error message:"Data conversion could not be performed for the following compan ... Wayne Schulz Wed, 25 Apr 2007 10:50:53 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=10 When loading a service pack, service update or an upgrade to Sage MAS 90 or 200 - the error message "Object ProvideX.Script is invalid" followed by "Setup was unable to create the PVX object need ... Wayne Schulz Wed, 23 Jul 2008 09:44:02 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=13 The error message "No valid activation found" when trying to startup Sage MAS 90 or 200 is typically caused by one of the following:You actually are exceeding the user limit of your license. To ch ... Wayne Schulz Sat, 23 Jun 2007 08:31:10 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=19 When a user attempts to access Sage MAS 90 or 200 after completing either a workstation setup or a new installation, they may be prompted with the message "Please wait while Windows configures Sag ... Wayne Schulz Wed, 16 Jan 2008 09:10:12 EST http://www.s-consult.com/support/activekb/questions.php?questionid=20 In all prior versions of Sage MAS 90 or 200, Sage Software allowed for you to load any module (except Visual Integrator and third party programs like Credit Cards and Business Alerts) for a 30 day ... Wayne Schulz Sat, 03 Feb 2007 07:28:48 EST http://www.s-consult.com/support/activekb/questions.php?questionid=21 Things You'll Need:Original Sage MAS 90 or 200 program disksInstalled Application Listing from within Sage MAS 90 or 200 so you can see if any enhancements are displayed on the list.Program disks ... Wayne Schulz Sat, 20 Jan 2007 07:45:13 EST http://www.s-consult.com/support/activekb/questions.php?questionid=23 Data files used for modules at the level 4.x standards have been converted to a new file structure on Version 4.00. The Data File names now end with a suffix of .M4T as the standard file type. F ... Wayne Schulz Wed, 28 Mar 2007 08:09:27 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=26 Open Library Master / View. Verify that the 'Auto Hide Task' option is not selected. Verify that the 'Detail View' option is selected. If the undocked 'Modules and Tasks' window is visible, double ... Wayne Schulz Sat, 20 Jan 2007 08:02:33 EST http://www.s-consult.com/support/activekb/questions.php?questionid=29 Action Cancelled message appears on some workstations when trying to viewing help files (especially help files for the new 4.x modules).For more information, see the Microsoft article entitled "Lo ... Wayne Schulz Sat, 20 Jan 2007 08:16:45 EST http://www.s-consult.com/support/activekb/questions.php?questionid=30 In FRx, select Company / Information / System Specific Information and click 'Define'. Select 'Add' on the 'User DSN' tab. Select 'Sage MAS 90 32-Bit ODBC Driver' and click 'Finish'. On the 'Basi ... Wayne Schulz Sat, 20 Jan 2007 08:17:31 EST http://www.s-consult.com/support/activekb/questions.php?questionid=32 Problem:While running Windows XP SP2 or higher, you try to run Sage MAS 90 which is located on your network. You receive an error -- "The publisher could not be verified". You are forced to confi ... Wayne Schulz Tue, 28 Aug 2007 09:47:04 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=33 Copy the files below from the Sage MAS 200 server to the matching folder on each workstation:..\Mas90\Help\AwSearch.js ..\Mas90\Launcher\Html\Home.htm Note: Beta versions of IE 7 are not supporte ... Wayne Schulz Tue, 23 Jan 2007 13:51:02 EST http://www.s-consult.com/support/activekb/questions.php?questionid=34 Warning: RED ALERT RED ALERT - Make a backup of your SY0CTL.SOA before even thinking about attempting this. If your SY0CTL.SOA is damaged in this process, you will not be able to log into your Sag ... Wayne Schulz Tue, 23 Jan 2007 14:14:58 EST http://www.s-consult.com/support/activekb/questions.php?questionid=36 The installation folder of your Credit Card Processing install typically will contain such a guide.If you don't have acccess to a server with Credit Card Processing loaded, one good online resourc ... Wayne Schulz Wed, 31 Jan 2007 21:31:10 EST http://www.s-consult.com/support/activekb/questions.php?questionid=41 Your safest bet is to backup the /MAS90 folder and all subfolders (including programs). You can see where your data is stored, by going to the FILE menu within MAS 90 or MAS 200 and selecting RU ... Wayne Schulz Fri, 26 Jan 2007 07:48:29 EST http://www.s-consult.com/support/activekb/questions.php?questionid=47 Sage MAS 90 and MAS 200 Version 4.20 is scheduled for release in the first quarter of 2007. Prior to that time it is in controlled release where different sites continue to test the functionality. ... Wayne Schulz Wed, 12 Sep 2007 14:22:46 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=51 To verify the version of Sage MAS 90 or 200:Level 3.7x or earlier (I know, I know - if you aren't sure of the version, how will you know which tip to use -- just try them both).From the Library Ma ... Wayne Schulz Wed, 31 Jan 2007 10:50:02 EST http://www.s-consult.com/support/activekb/questions.php?questionid=52 Note: The certification of different operating systems for use with Sage MAS 90 and 200 is an ongoing process. Do not rely solely on this knowledgebase entry to tell you whether you're system is c ... Wayne Schulz Sat, 08 Sep 2007 15:27:49 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=56 Applies to: All versionsIf you use the MASCRCW utility to convert Crystal Report files, you may continously be prompted to log into the Sage MAS 90 or 200 database.The solution is to setup the ODB ... Wayne Schulz Sat, 03 Feb 2007 07:53:17 EST http://www.s-consult.com/support/activekb/questions.php?questionid=62 This error occured when attempting to install Service Update 9 over an installation which did not have service pack 1 installed.To resolve the error, download and install service pack 1, then down ... Wayne Schulz Thu, 08 Feb 2007 14:19:30 EST http://www.s-consult.com/support/activekb/questions.php?questionid=63 Tip: See below for a link to the Sage MAS 90 and 200 Installation Guides in PDF FormatMap a network drive to the location where your Sage MAS 90 or 200 is installed.Note: Your drive mapping should ... Wayne Schulz Mon, 12 Feb 2007 06:13:05 EST http://www.s-consult.com/support/activekb/questions.php?questionid=65 Be sure to install the proper version of FRX. Consult this compatibility guide for information on which versions of FRX are compatible with your version of Sage MAS 90 or 200.Almost all versions o ... Wayne Schulz Mon, 12 Feb 2007 06:19:03 EST http://www.s-consult.com/support/activekb/questions.php?questionid=70 When performing an upgrade from a version 4.x level of Sage MAS 90 or MAS 200 to the latest version, you may have a problem with reports if you make a copy of the old MAS 90 data and install the n ... Wayne Schulz Wed, 29 Aug 2007 15:56:30 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=71 This error occurs most often because you do not have local administrative rights to the computer. You should log on as a user with the proper local rights and try the procedure again. Wayne Schulz Wed, 28 Mar 2007 08:07:00 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=76 Although the version 4.0 to 4.1 modules appear to have Rebuild utilities available, what these utilities actually do is nothing but a resize data files (which remove unused records to reclaim spac ... Wayne Schulz Wed, 28 Feb 2007 05:40:16 EST http://www.s-consult.com/support/activekb/questions.php?questionid=77 Test companies are useful for trying new features without impacting your live data. What users typically do is use the options within Sage MAS 90 or 200 to copy their entire live data over to a ne ... Wayne Schulz Fri, 02 Mar 2007 08:22:14 EST http://www.s-consult.com/support/activekb/questions.php?questionid=79 When reviewing the number of available user licenses, the system shows an incorrect number.Verify that the unlock codes have been entered correctly through System Configuration.Verify with Sage th ... Wayne Schulz Mon, 05 Mar 2007 12:50:36 EST http://www.s-consult.com/support/activekb/questions.php?questionid=89 The Version 4.20 Customer Upgrade Guide for Sage MAS 90 ERP and Sage MAS 200 ERP provides a great overview of the new features in version 4.20 as well and an excellent summary of the steps you nee ... Wayne Schulz Fri, 16 Mar 2007 13:59:03 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=91 Sage Software periodically releases a Supported Platforms Matrix. The most recent copy is attached in PDF format.The most current version of the Supported Platform Matrix is available directly fro ... Wayne Schulz Thu, 26 Apr 2007 11:44:47 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=95 When installing Crystal Reports, first be sure that you have the correct version of Crystal for MAS90 by reviewing the attached PDF titled Integrated Solutions Matrix March 7 2007.Refer to the a ... Wayne Schulz Wed, 21 Mar 2007 09:52:43 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=104 In some instances your Sage MAS 90 software may run at normal speeds while your Crystal based forms and reports print exceptionally slowly.There can be many causes, here are a few of them:A - Make ... Wayne Schulz Tue, 03 Apr 2007 11:44:30 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=105 When a user defined field (UDF) is added to the lookup (ALE), it may not display if you are on a version of Sage MAS 90 earlier than 4.10.To fix this, edit the ALE and change the column width for ... Wayne Schulz Tue, 03 Apr 2007 22:03:19 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=106 It is possible to run Sage MAS 200 as if it were operating as Sage MAS 90? The main difference is that you will give up the processing speed because all data will be processed at the workstation i ... Wayne Schulz Tue, 19 Feb 2008 08:57:27 EST http://www.s-consult.com/support/activekb/questions.php?questionid=109 During a recent Windows upgrade, some of the printers on the network appear to have been renamed.One printer was named Extended Solutions PDF Converter and after the Windows Update installed, the ... Wayne Schulz Fri, 20 Apr 2007 11:51:34 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=110 When attempting to use the Library Master - Utilities - Analyze and Relink Line Files on the Sales Order Module you receive the error prompt "No files set up for this module and company."This is a ... Wayne Schulz Tue, 08 May 2007 10:53:52 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=113 In a multi-user environment you may find suddenly that nobody is able to log into Sage MAS 90. When a user double clicks their Sage MAS 90 icon, there will be no response. The easiest way to resol ... Wayne Schulz Thu, 10 May 2007 14:37:48 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=114 If using Sage MAS 200 you may experience the following symptom:After double clicking the MAS 200 icon on a workstation, the splash screen launches and hangs without any error or other message.The ... Wayne Schulz Thu, 10 May 2007 17:17:38 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=115 You may experience difficulty adding a new user to version 3.xx and giving them security rights to log into MAS 90 or MAS 200.Note: This problem has gone away in version 4.xx with the new role b ... Wayne Schulz Fri, 11 May 2007 16:16:28 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=116 After running workstation setup you may receive the error message - "Unable to create a session object. The workstation may have been corrupted" .This can be caused by several issues:1. Improper i ... Wayne Schulz Thu, 07 Jun 2007 14:56:47 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=119 During an upgrade from Sage MAS 90 v4.xx to v4.20 the following error messages were encountered:"Object Sage.DesktopRegistrar is Invalid" ...followed by "RegisterProduct failed with the followin ... Wayne Schulz Tue, 28 Aug 2007 09:41:53 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=121 When upgrading or installing Sage MAS 90 or 200 v4.20 (may occur on earlier versions as well) -- you may see an error message - "Unable to load Icon" followed by M90 in a message box.Several users ... Wayne Schulz Tue, 12 Jun 2007 15:35:37 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=124 Client workstations using Remote Desktop or Citrix or Terminal Service may receive the following message when attempting to start Sage MAS 90 or 200:A mas200 session has already been initiated. Pl ... Wayne Schulz Sat, 23 Jun 2007 07:58:02 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=126 The error message "Unable to open session file" may appear when users try to login to MAS 90 or MAS 200.While this may indicate a corrupt session file in the ..\mas90\home\session folder, in some ... Wayne Schulz Wed, 27 Jun 2007 18:06:36 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=127 When attempting to start Sage MAS 90 or 200 the error message "unable to open fid0map.ini" occurs. This prevents anyone from logging into the system.Resolution: Make sure that Sage MAS 90 and 200 ... Wayne Schulz Wed, 27 Jun 2007 18:10:51 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=134 1. Verify that you have local administrative rights on the computer that you are attempting the installation from.2. The 'IsUninst.exe' file may be corrupted. Delete all IsUninst.exe files found i ... Wayne Schulz Tue, 24 Jul 2007 10:47:32 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=141 07/20/2007 For use with Mas90/200 4.20 Intended to be installed in SOA folder, executed by logging into Mas90,running Syzcon and run "arapfx... It will rebuild AR Customer Sales Hist andAP Ven ... Wayne Schulz Wed, 15 Aug 2007 09:51:08 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=142 After running a JAVA update on one workstation, a user on Sage MAS 90 v4.20 SU4 received Error.200 Program SY_ReportCommon.pvc Line 240 whenever they attempted to print or preview a report.To re ... Wayne Schulz Wed, 15 Aug 2007 10:38:59 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=145 This process can be used for both generic and heavily modified installations of MAS 90 / MAS 200 program Install MAS 90 / MAS 200 4.xx to a new location NOTE: Throughout this document, dif ... Wayne Schulz Tue, 21 Aug 2007 11:30:48 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=147 Is there a way to stop the ODBC connection from asking for the Sage MAS 90 or 200 company code, user and password each time it is used?Yes, the most common way uses one of the two methods:Method # ... Wayne Schulz Wed, 22 Aug 2007 07:55:05 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=148 This tip is only relevant to the Sage MAS 200 version 4+In Version 4 there are many places, unlike Level 3 where a UNC path is executed from the server itself instead of the client. For example, w ... Wayne Schulz Tue, 04 Sep 2007 11:08:51 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=150 When installing the latest (or any) service update for version 4.20 of Sage MAS 90 or 200, you may receive the message "Please stop Sage Integration Engine service before continuing." This appears ... Wayne Schulz Wed, 22 Aug 2007 17:50:56 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=151 After running workstation setup on a new computer which is connecting to Sage MAS 200, you receive the message "No Valid Servers Found".Rules of thumb for MAS 200:A. You must be able to ping the ... Wayne Schulz Sat, 08 Sep 2007 15:26:04 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=153 If you want to stop users from modifying lookups (aka Advanced Lookup Engine or ALE) you can go to Library Master - Main - User Lookup Maintenance.From this screen, select the lookup to maintain, ... Wayne Schulz Mon, 27 Aug 2007 14:30:51 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=155 If you need to quickly tell if the person currently logged onto a PC is a local administrator of the Windows server, right click on the START button. If you see "Open All Users" (toward the bottom ... Wayne Schulz Tue, 28 Aug 2007 09:59:30 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=158 If you find that the Sage MAS 90 or 200 menus have suddenly disappeared:1. First make sure someone did not drag the MAS 90 tasks off screen. Test this by selecting View Tasks from the MAS90 pull d ... Wayne Schulz Wed, 29 Aug 2007 16:12:00 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=160 The data file layouts are accessible through the installed Sage MAS 90 or MAS 200 program as follows:Version 4.10 and Version 4.20:MAS 90 Main Menu TreeResourcesVia the Sage Software Web Site:lo ... Wayne Schulz Fri, 14 Sep 2007 14:09:08 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=161 When installing a new DSD Enhancement, the error message "Error occured during DSDINST process" is displayed and the installation stops.Solution:Double click the pvxcom.exe located in \mas90\home ... Wayne Schulz Mon, 17 Sep 2007 12:14:15 EDT http://www.s-consult.com/support/activekb/questions.php?questionid=164 After upgrading from version 4.10 to version 4.20 if you print from MAS 90 to an Adobe Distiller print driver in order to create a PDF, you may no longer receive the prompt asking where to save th ... Wayne Schulz Thu, 08 Nov 2007 14:08:26 EST http://www.s-consult.com/support/activekb/questions.php?questionid=165 Use the following hidden (but freely accessible) link:http://www.sagesoftware.com/education/webinar/MAS90ObjectInterface.pdf Wayne Schulz Thu, 08 Nov 2007 14:17:56 EST http://www.s-consult.com/support/activekb/questions.php?questionid=167 An error 5006 and/or 5009 occured while running the setup.Try the following two solutions:1. Run the setup from the add/remove programs option (especially if this is a Citrix/Terminal Server envir ... Wayne Schulz Tue, 04 Dec 2007 13:21:59 EST http://www.s-consult.com/support/activekb/questions.php?questionid=172 The error message "..\Home\Lib\Keys\Activate.pvx is a corrupt file may appear in your back logs.Sage Software indicates this is a known issue and can be disregarded. The file is the license key fo ... Wayne Schulz Wed, 12 Dec 2007 14:13:30 EST http://www.s-consult.com/support/activekb/questions.php?questionid=178 Error 54 Unable to Load Error HandlerThere can be several reasons for this. Most commonly if this happens in a multi-user environment and nobody can access Sage MAS 90 or 200 then you should reboo ... Wayne Schulz Wed, 09 Jan 2008 11:18:16 EST http://www.s-consult.com/support/activekb/questions.php?questionid=185 Some users have reported that when they setup MAS90 or MAS200 under either Terminal Services or Citrix that the workstations cannot see any of the non-local printers.The following have been sugges ... Wayne Schulz Tue, 18 Mar 2008 15:04:49 EDT