Schulz Consulting Knowledgebase

"Calculating Return Costs" repeats indefinitely during Return of Goods register printing

When attempting to update the Purchase Order Return of Goods register the progress bar repeats and appears to be in an indefinite loop

Prior to this error condition the following message appeared:

Error 14 - POWJDA- Line 0415

1. Analyze & Relink POFxxx.SOA - P/O Return Entry Line

Received messages during attempted update:

"An existing A/P Invoice has been found in receipt/entry number xxx:

Error Log with: "An existing A/P Invoice has been found in receipt/entry number: ", when posting the Receipt or Return Register

Entry Type: Informational

Product: Sage MAS 90 ERP, Sage MAS 200 ERP, Sage MAS 200 ERP - SQL Server Edition

Application: Purchase Order

Version Reported: n/a

Subject:
Error Log with: "An existing A/P Invoice has been found in receipt/entry number: ", when posting the Receipt or Return Register. The message indicates one or more of the invoices being posted already exist in the A/P Open Invoice File (AP4). The Error Log will list a Receipt/Return Entry number.

Possible Resolution:
Use Receipt of Goods Entry, Receipt of Invoice Entry, or Return of Goods Entry to change the assigned invoice number or delete the receipt or return.

Reviewed the POExxx.SOA file and it appears that there may be orphaned records in the line file. Client is investigating further.

Probably cause will be to reinitialize POE and POF as well as the POV Batch Masterfile.

USE EXTREME CAUTION AND BACKUP ANY FILES PRIOR TO RE-INITIALIZING.

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