Schulz Consulting Knowledgebase

In some instances your Sage MAS 90 software may run at normal speeds while your Crystal based forms and reports print exceptionally slowly.

There can be many causes, here are a few of them:

A - Make sure you have your anti-virus set to exclude files with RPT file extensions. Exclude these from scanning on both the workstation and server. (Tip: Scroll down for our related article on what file extensions should always be excluded from virus scans).

B - If the problem is with form printing, try creating a generic form (typically by typing in a new form code and using the tab key to move off the form code field). If an unmodified form prints smoothly, then your issue is probably with a modification that was made to your form.

C - Check the speed of your network connection. If you are using a lower speed (1 to 2 mb) data connection to bridge servers, this is almost certainly a major (if not the entire) cause of the problem. We've seen the use of Microsoft's Terminal Server completely eliminate these speed problems.  Crystal Reports will not run smoothly over a low speed connection. (Note: In some instances if you are using Sage MAS 200 you will see good performance on the Sage MAS 200 but poor performance on Crystal - this is due to the architecture of Sage MAS 200 which is optimized for client server use while Crystal Reports is not).

D - Some users have reported that the Client Server ODBC drivers (available only on Sage MAS 200 v4.10 and higher) increase performance.