In some instances your Sage MAS 90 software may run at normal speeds while your Crystal based forms and reports print exceptionally slowly.
There can be many causes, here are a few of them:
A - Make sure you have your anti-virus set to exclude files with RPT file extensions. Exclude these from scanning on both the workstation and server. (Tip
: Scroll down for our related article on what file extensions should always be excluded from virus scans).
B - If the problem is with form printing, try creating a generic form (typically by typing in a new form code and using the tab key to move off the form code field). If an unmodified form prints smoothly, then your issue is probably with a modification that was made to your form.
C - Check the speed of your network connection. If you are using a lower speed (1 to 2 mb) data connection to bridge servers, this is almost certainly a major (if not the entire) cause of the problem. We've seen the use of Microsoft's Terminal Server completely eliminate these speed problems. Crystal Reports will not run smoothly over a low speed connection. (Note: In some instances if you are using Sage MAS 200
you will see good performance on the Sage MAS 200 but poor performance on Crystal - this is due to the architecture of Sage MAS 200 which is optimized for client server use while Crystal Reports is not).
D - Some users have reported that the Client Server ODBC drivers (available only on Sage MAS 200 v4.10 and higher) increase performance.