Schulz Consulting Knowledgebase

When loading a service pack, service update or an upgrade to Sage MAS 90 or 200 - the error message "Object ProvideX.Script is invalid"  followed by "Setup was unable to create the PVX object needed to install the service update. Please contact customer support" may appear at the start of the installation. A message "starting pvxcom" may display and hang.

To resolve this, close the installation. It may be necessary to End Task the hung installation.

Version 4.10 and earlier:
Navigate to your \mas90\home folder and locate the PVXCOM.EXE file.

Version 4.20 and later:
C:\Program Files\Common Files\Sage\Common Components and locate the PVXCOM.EXE

TIP: If you cannot find PVXCOM.EXE this probably means that the last time MAS90/MAS200 was installed it was done from another workstation. Log in from the workstation that you installed MAS90 from and complete the install there -- or copy the common files to the server path (as shown above) and follow instructions by double clicking PVXCOM.EXE

Note: If you do not know where your Sage MAS 90 or 200 is installed, from the Sage MAS 90 or 200 main menu select the FILE  - RUN option and type *INFO.

Double click PVXCOM. It will not show any response or message after double clicking. Attempt to re-run the installation and it should finish as normal.