Schulz Consulting Knowledgebase

Category » Installation and Upgrades

There were 64 questions found in this category:

1. "..\Home\Lib\Keys\Activate.pvx is a corrupt file"
   The error message "..\Home\Lib\Keys\Activate.pvx is a corrupt file may appear in your back logs.Sage Software indicates this is a known issue and can be disregarded. The file is the license key for Sage MAS 90 and 200. If damaged it can easily be re-created.
2. "A mas200 session has already been initiated. Please wait while the session is being started" when attempting to start Sage MAS 90 or 200 via Citrix or Terminal Service or Remote Desktoop
   Client workstations using Remote Desktop or Citrix or Terminal Service may receive the following message when attempting to start Sage MAS 90 or 200:A mas200 session has already been initiated. Please wait while the session is being startedThe documented workaround for this will often work:1. In ...
3. "An error {-5009: 0x8002802b} has occured while running the setup."
   An error 5006 and/or 5009 occured while running the setup.Try the following two solutions:1. Run the setup from the add/remove programs option (especially if this is a Citrix/Terminal Server environment)2. Go to the c:\program files\common files\installshield and delete the folder (to be on the ...
4. "Error accessing OLE registry" when running workstation setup for Sage MAS 90 or MAS 200
   This error occurs most often because you do not have local administrative rights to the computer. You should log on as a user with the proper local rights and try the procedure again.
5. "Error occured during DSDINST process" when attempting to install a DSD Associates enhancement
   When installing a new DSD Enhancement, the error message "Error occured during DSDINST process" is displayed and the installation stops.Solution:Double click the pvxcom.exe located in \mas90\home folder
6. "No files setup for this module and company" when analyzing and relinking line files in Sales Order v4.00 to 4.05
   When attempting to use the Library Master - Utilities - Analyze and Relink Line Files on the Sales Order Module you receive the error prompt "No files set up for this module and company."This is a known issue with versions 4.00 to 4.05 of Sage MAS 90 ERP Sales Order.Download the program patch fr ...
7. "Object Sage.DesktopRegistrar is Invalid" followed by "RegisterProduct failed with the following error." during Sage MAS 90 v4.20 upgrade
   During an upgrade from Sage MAS 90 v4.xx to v4.20 the following error messages were encountered:"Object Sage.DesktopRegistrar is Invalid" ...followed by "RegisterProduct failed with the following error." during Sage MAS 90 v4.20 upgradeThe solution was to log out of the operating system and log ...
8. "Setup has detected that unInstallShield is in use. Please close unInstallShield and restart setup" occurs when installing Sage MAS 90, Sage MAS 200 or Workstation Setup
   1. Verify that you have local administrative rights on the computer that you are attempting the installation from.2. The 'IsUninst.exe' file may be corrupted. Delete all IsUninst.exe files found in the C:\Windows or C:\WinNT directory and restart the installation. 3. UninstallShield may be in us ...
9. "Unable to create a session object. The workstation may have been corrupted" after running workstation setup
   After running workstation setup you may receive the error message - "Unable to create a session object. The workstation may have been corrupted" .This can be caused by several issues:1. Improper installation of workstation setup - try re-running wksetup.exe logged in as a user with full local ad ...
10. "unable to open fid0map.ini" when attempting to start Sage MAS 90 or 200
    When attempting to start Sage MAS 90 or 200 the error message "unable to open fid0map.ini" occurs. This prevents anyone from logging into the system.Resolution: Make sure that Sage MAS 90 and 200 users have full access to the \mas90\home folder. This is done through network security. Open Window ...
11. Action Cancelled when viewing help files
    Action Cancelled message appears on some workstations when trying to viewing help files (especially help files for the new 4.x modules).For more information, see the Microsoft article entitled "Local Machine Zone Lockdown" WARNING: Use extreme care when modifying your registry. Make certain you ...
12. Adobe Distiller no longer prompts for file location after upgrade to v4.20 from v4.10
    After upgrading from version 4.10 to version 4.20 if you print from MAS 90 to an Adobe Distiller print driver in order to create a PDF, you may no longer receive the prompt asking where to save the PDF. Instead the PDF is saved to your desktop.To resolve this issue, open the MAS 90 report (use t ...
13. Can I run Sage MAS 200 as if it were a standalone installation of Sage MAS 90?
    It is possible to run Sage MAS 200 as if it were operating as Sage MAS 90? The main difference is that you will give up the processing speed because all data will be processed at the workstation instead of the server as it would be under Sage MAS 200. Sometimes for debugging purposes you might w ...
14. Data conversion could not be performed in the following module(s) due to missing data version information in the following modules.
    After converting some data files from earlier levels of Sage MAS 90 or 200, some (or all) companies may show with the error message:"Data conversion could not be performed for the following companies due to missing data version information in the indicated module"The a list of module/companies f ...
15. Error 54 Unable to Load Error Handler
    Error 54 Unable to Load Error HandlerThere can be several reasons for this. Most commonly if this happens in a multi-user environment and nobody can access Sage MAS 90 or 200 then you should reboot your file server as the cause is most likely a locked data file.Other issues that can cause this ( ...
16. Error.200 Program SY_ReportCommon.pvc Line 240 after running Java update - no reports print or preview
    After running a JAVA update on one workstation, a user on Sage MAS 90 v4.20 SU4 received Error.200 Program SY_ReportCommon.pvc Line 240 whenever they attempted to print or preview a report.To resolve this issue I re-ran the workstation setup.
17. Errors occur when clicking 'How do I?' or other Help links after installing Internet Explorer 7.0 on Windows XP or Windows Server 2003
    Copy the files below from the Sage MAS 200 server to the matching folder on each workstation:..\Mas90\Help\AwSearch.js ..\Mas90\Launcher\Html\Home.htm Note: Beta versions of IE 7 are not supported with Sage MAS 90 and 200.
18. How can I lock or unlock the ability for users to customize lookups (ALE) on Sage MAS 90 or MAS 200
    If you want to stop users from modifying lookups (aka Advanced Lookup Engine or ALE) you can go to Library Master - Main - User Lookup Maintenance.From this screen, select the lookup to maintain, user the NEXT button to move through the different modification screens (make any needed changes) un ...
19. How do I create a test company within Sage MAS 90 or 200?
    Test companies are useful for trying new features without impacting your live data. What users typically do is use the options within Sage MAS 90 or 200 to copy their entire live data over to a new company (often labeled TST) and try the transaction(s) there first before committing them to a liv ...
20. How do I find out what version of Sage MAS 90 or 200 I am running?
    To verify the version of Sage MAS 90 or 200:Level 3.7x or earlier (I know, I know - if you aren't sure of the version, how will you know which tip to use -- just try them both).From the Library Master menu, select Utilities and Installed Application Listing.Leve 4.x and higherFrom the Library Ma ...