What Does Sage Business Care Support Include?

sage business care

Included with Sage 100 ERP Silver Support – which is the lowest level of support you can enroll in with Sage – are 5 calls to their technical support department. These calls, as defined by Sage here, are primarily for troubleshooting and explanation of confusing procedures.

Customers enrolled in Silver Support for their Sage 100 ERP (formerly MAS90 and MAS200) also have access to the online knowledgebase where they can lookup answers to technical questions and error messages.

sage business care silver gold

For a more detailed explanation of the types of services included by Sage – see this summary of Sage Business Care Support Services



About Wayne Schulz

is a Sage 100 Consultant who has worked with Sage 100 and Sage 100c ( Formerly Sage MAS 90 and MAS 200) since 1986. He provides advanced Sage 100 technical support to companies located throughout the United States on all versions of Sage 100. If you are experiencing an issue with Sage 100, and would like to schedule a support session - please visit our request a Sage 100 diagnosis page.