Effective today, Friday March 23, 2012, SWK will be handling all HighTower client support, as well as supporting resellers of HighTower enhancements.
Hightower Inc is the Skokie IL developer of Sage ERP MAS 90 and 200 enhancements such as Time and Billing, Point of Sale and TimeKeeper.
SWK will provide telephone & remote support from Monday through Friday, between 8:30AM and 5:30PM Eastern time. Calls will be handled on a first come, first served basis, with special consideration to mission-critical issues. Simply call 877.979.5642, email firstname.lastname@example.org or use the SWK Support Portal at http://support.swktech.com/
SWK handling HighTower client and reseller support effective today bit.ly/GPYOZi
— Brian W Dunn (@brianwdunn) March 23, 2012
We have been tracking this issue since earlier in the week when we noticed that Hightower Closed suddenly for an undetermined period of time and the press later reported that Hightower appeared to be in the process of winding down.