Best Article on Solving Sage ERP MAS90 Paperless Office Printing Problems

I just hung up the phone with a customer whose MAS90 system would no longer print to Paperless Office after upgrading their workstations to Windows 7.

This in my experience is usually solved by:

  • Re-running workstation setup
  • Re-running the PDF Install Program

1. Manually install the Amyuni PDF Converter
- Go to the MAS90\Home folder and run PDFInstall.exe
2. Go into Start Menu | Printer and Faxes | and search for the Amyuni PDF Converter
3. Rename the Amyuni PDF Converter as Sage PDF Converter
4. Go into MAS | File | Run and enter PL_ADVANCEDOPTIONS_UI
5. Install the converter and test the converter to see if it initialized properly

 

Though I’ve found in some cases nothing you try works.

Luckily I found this article in Sage’s knowledgebase which solved not only this issue but serves as a nice summary of many other potential fixes.

So if you’re having trouble printing to Paperless Office with Windows 7 or Windows 2008 – be sure to try this KB entry from Sage.

Note: Windows 7 is not supported on any version of MAS prior to 4.30.0.18. This KB only applies to versions released since 4.30.0.17. 4.30 versions require Program Fix LM4046-T, as well (make sure all the instructions on the download page for LM4046 are followed exactly). 4.40 versions require at least Product Update 1, with LM4045-T, or Product Update 2 or above without Program Fix LM4045. Please view our Supported Platform Matrix for our most currently supported platform.

About Wayne Schulz

is a Sr Consultant who has worked with Sage 100 ERP ( Formerly Sage MAS 90 and MAS 200) since 1986. He provides technical support to companies located throughout the United States on all versions of Sage 100 ERP. Contact Wayne via our info request page or via Google