March
11

How to Obtainin F9 Unlock Codes / Infor Contacts

Posted By: Wayne Schulz    



I’ve yet to try this — however after inquiring of Sage how we should go about obtaining registration keys for F9 – here’s what I found. I’ll be calling Monday and if the procedure has changed I’ll update in the comments.

As you probably know F9 is no longer being sold directly via Sage. The cutoff date for customers to have been billed for F9 renewal maintenance through Sage was October 1, 2010. If you renewed maintenance with Sage AFTER that date AND you own F9 – you now have to contact Infor (publisher) directly for maintenance and unlocking codes.

Here’s the maintenance pricing that I’ve received from Infor:

This pricing includes both upgrades and customer support (phone, enhancements, license reset).

  • First user = $ 300/yr
  • Add’l single users = $ 60/yr
  • Add’l block of 5 Users = $240

These instructions should work for business partners only – end users should contact their partner as I do not think Infor handles this directly to end users.

The customer’s F9 serial number can be looked up online in the Sage Customer system (at least as of 3/11 I can see my customer’s F9 Serial Number).

Strip away the WWXCLF9 from the beginning of the serial number — this gives you the # that Infor supposedly needs for registration.

Call Infor – 604 682-4570 & provide them with this serial number.

The contacts I have at Infor:

To join up (partner program)

Leticia Valladares – leticia.valladares@infor.com – 604.699.3351

To renew maintenance or purchase (sales)

Armando Luna – armando.luna@infor.com – 1.604.699.3317

If you are simply looking to re-register a product then you can access the following link:

License Transfer

© 2011, Wayne Schulz. All rights reserved. Sage 50, Sage 100, Sage 300 and Sage 500 are registered trademarks of Sage. Have additional unanswered questions about MAS90? You may contact Schulz Consulting here.

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Related posts you might want to review:

  1. F9 for MAS90 Now Sold and Maintained Directly By Publisher Infor
  2. Fixed! – Default printer may now be assigned to standard reports and standard form codes after applying MAS 90 service update 23
  3. What Are The New Sage ERP MAS 90 and MAS 200 Maintenance Plans?
  4. Sage is # 3 and Microsoft #7 Enterprise Application Vendor according to recent AMR Research Report
  5. My Top MAS90 Web LInks

About

This entry was written by a Sr Consultant who has worked with Sage 100 ERP ( Formerly Sage MAS 90 and MAS 200) since 1986. He provides technical support to companies located throughout the United States on all versions of Sage 100 ERP Contact Wayne via our info request page.The views expressed on this site are solely those of the author and do not reflect the opinion or position of any other person or company. We are NOT in the business of providing tax, accounting or audit advice and you are advised to consult with your tax professional in such matters and not to rely on any information here as authoritative tax, technology or accounting advice. Information is subject to change without notice. Google+

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