February
27

Miva e-commerce Abandoned Cart Recovery Utility (ACRUe)

Posted By: Wayne Schulz - Contact the author

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DSD Associates announce the release and general availability of their new Abandoned Cart Recovery Utility (ACRUe) for Miva e-commerce store owners.

Miva e-Commerce Abandoned Cart Recovery Now Available

This utility was created to address a serious outage this past week that affected all Miva Merchant e-commerce stores. During the outage, many thousands of e-commerce visitors’ shopping carts were abandoned when the system went down, and there is currently no way to recover abandoned carts. DSD jumped in, and created ACRUe, which recovers abandoned shopping carts, and reports their contents and who the carts belonged to (if the visitor had gotten that far).

After creating the utility for a large online e-commerce store whose website DSD had developed, the owner was able to use it to contact abandoned cart owners, to find out if they wanted to complete their purchase. They have more than paid for the utility in recovered sales.

Statistical Reporting for Miva E-Commerce

But this isn’t just a utility that’s used for outages or disasters. E-commerce store owners can use it to do statistical reporting on abandoned carts, giving them insight into the reasons that visitors are abandoning carts (i.e. not buying). ACRUe has an optional feature that automatically e-mails the e-commerce site manager when a cart is abandoned, allowing them to follow-up with their customer.

Abandoned Cart Recovery Utility (ACRUe) for Miva e-commerce store owners

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If you’re interested in more information please call DSD Associates directly at 858-550-5900 or visit them on the web at the link below.

Link: DSD Associates

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About Wayne Schulz

Wayne is a Sr Consultant who has worked with Sage MAS 90 and MAS 200 since 1986. He provides technical support to companies located throughout the United States on all versions of MAS90 and MAS200. Contact him on Twitter or Facebook or email wayne@s-consult.com. Review a list of all Schulz Consulting Prior MAS90 News Post Archives here. The views expressed on this site are solely those of the author and do not reflect the opinion or position of any other person or company. We are NOT in the business of providing tax, accounting or audit advice and you are advised to consult with your tax professional in such matters and not to rely on any information here as authoritative tax, technology or accounting advice.

Filed Under Master Developers, e-commerce 

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