Sage Support will automatically send out a survey form after every phone case. In some instances (such as if you’ve called within the last 30 days) you may not receive a survey to evaluate your satisfaction with the support you just received.
Don’t despair! Now there’s a way for you to provide feedback on any of the cases that you’ve opened at Sage. Best of all you only need the case # and a web browser to create feedback.
Simply visit the Sage Support Survey page where you’ll be prompted for your case number as well as some feedback on how the case was resolved.