Error 20 SY_MEMOHANDLER_BUS.PVC Line 469: When trying to delete AR Customer Memos in MAS90

MAS90 AR Memo Quotes.jpg

If you’ve experienced an error 20 SY_MemoHandler_BUS.pvc while trying to delete a memo from your Sage MAS 90 customer master file (this error will also occur on MAS 200) then here’s something you should check.

mas90 ar memo quotes error.jpg

Make sure that you don’t have any quotation marks in the memo code. We’ve found that as far back as Sage MAS 90 version 4.1 that having a quotation mark as part of your memo code will produce the above error condition and make it impossible to delete the memo code with the quote.

mas9 ar memo quotes error.jpg

The only fix that we’ve found is to use Data File Display and Maintenance to manually remove the quotes.

mas90 data file display.jpg
About Wayne Schulz

is a Sr Consultant who has worked with Sage 100 ERP ( Formerly Sage MAS 90 and MAS 200) since 1986. He provides technical support to companies located throughout the United States on all versions of Sage 100 ERP. Contact Wayne via our info request page or via Google