Why we don’t provide per call support
Sometimes a picture says it all.
Below is an image from an online MAS90 technical support chat. An online visitor had taken advantage of our free chat option (since replaced by the Google Chat that shows on each of our pages).
I had already spent way more time than I should have trying to help this person (who was not a client). When it became evident that his problem was more complex than a simple online fix – I proposed that we’d log in and fix it for a flat fee.
Read the message below — especially the very bottom where Charles tells me goodbye in his own unique way.
Link: Schulz Consulting Support Options
© 2008 – 2009, Wayne Schulz. All rights reserved. Sage 50, Sage 100, Sage 300 and Sage 500 are registered trademarks of Sage. Have additional unanswered questions about MAS90? You may contact Schulz Consulting here.
We publish an email newsletter each Tuesday at 3pm – join here.
Related posts you might want to review:
- FAQ: About Schulz Consulting Phone Support for Sage MAS 90 and MAS 200
- MAS90 Technical Support
- Support FAQ: Error message #105 keyed file error
- Schulz Consulting Email Newsletter Archives Now Online




